finally got internet everything is gonna be OK
the installation guy asked for me to fill out the wifi password, takes a look and says "now THAT is a secure password. only the second one I've seen all year."
it was "pikachu69"
ELECTRIC GLOWING SURF: a neon, buzzing phenomenon that can occur when many electronic, memory-filled devices come into close contact, especially in heavily polluted waters. See also Tamagotchi, CD-RW, VHS, VirtualBoy, Keytar